Sometimes, the most important lessons you can learn about online marketing – and indeed, dealing with people – aren’t the ones you get from blogs, surveys, or brainstorming sessions. In fact, I was recently reminded how important things like perspective and insight are from a simple cup of tea.
It all started with a visit from my mother-in-law. Being Chinese-Vietnamese, her English is a bit broken (to be fair, though, it’s infinitely better than my Chinese or Vietnamese). That means two-way communication between us can get a little bit interesting at times.
I asked if I could get her a tea, to which she smiled and nodded her head affirmatively. So I scurried off to grab my collection of premium flavoured teas. It contanied all the classics, as well as my own favourites (chocolate mint, and blueberry). Whatever she might want, I would be ready to provide. Or so I thought.